2) PB needs growth to increase revenues and survive. At present, new owners will not stick. When people sign up to join launch leagues, they have to pay for them. Regardless of whether you want to view these new owners as customers, in their minds, they are. When they pay $15 to join a launch league team, they expect things to go off as scheduled. At present, two of the last three launch leagues are a month behind schedule. Every launch league run with the 2002 season has had serious delays. The World Series in 2002 LL2 has been delayed 26 days between the second and third game. I've posted about this issue previously; suffice it to say that it is sill not resolved. 2002 LL 3 should also have started playoffs around taxday, and they have yet to start. If any of those playoff owners are new to PB, any bets on whether they are willing to purchase one of the 110 available teams at $120 a year? Doubtful. Two of my fellow roto owners, both huge baseball fans, were brought into 2002 LL1 & 2002 LL2.
Repeated scheduling problems, coupled with a lack of response on the part of those in charge, insure that neither will join this community.

3) Poor customer service/communication. Like it or not, people who pay for something consider themselves customers. When games do not go off as scheduled, emails are not answered, and money is paid, people believe themselves to be ripped off. At present, I cannot, in good conscience, bring any new owner to PB. Not with a requirement for payment. I am not debating the need for cash flow to fund the level of activity. But in return for my hard earned dollar, I expect you to, at minimum, do what you say you are going to do. When games don't go off as scheduled, and you cannot or will not respond to my email, I feel cheated.
When you tell me that it is someone elses responsibility to start playoff games that should've started a month ago, I question your ability to deliver what you promise. When repeated attempts to communicate to you are unanswered, I begin to question your integrity and/or capability. Email problems have gone back to at least the beginning of the year. How tough is it to set up purebaseball@hotmail.com or purebaseball@yahoo.com to give us working links to the PB management from the website?