Yes there are other things he can spend his time doing that is a give me and will always be the case but about that value of importances is subjected to individuals. Numbers are on my side, AOL is one of the few that offer a chat roooms and they are by far the biggest and those closer to them in size also offer free chats with their service...those who don't are..how shall I say this SMALLER. But on the flip side of what you said Tim....Perhaps if they had some chat/meeting halls they would grow a ton in ussage thus could hire more people to help them run the..how should I put this BIGGER PB. Bottom line is the more popular services offered the more business attracted. I was merely offering positive input on improvements which I would think PB loves to hear and who knows might actually DO. But I do feel Tim you gave a very insightful flip side view but I feel in the long run chats would be good for PB business. Could be they could offer a seprate website for chats to keep things running smooth as we play our games ECT.